FAQ Portal - Knowledge Base

BILLING & PAYMENTS

3 questions

What payment methods are accepted?

We accept all major credit cards, PayPal, and cryptocurrency (BTC, ETH, USDT). Enterprise clients can also request SWIFT/SEPA transfer billing.

Is there a refund policy?

Yes. We offer a 30-day money-back guarantee. If our infrastructure fails to meet your technical requirements, a full refund is issued, no questions asked.

Can I upgrade or downgrade my plan?

Our dynamic scaling allows you to upgrade/downgrade RAM, CPU, or storage instantly. Billing is prorated based on the exact time of the change.

COMMUNITY QUESTIONS

Questions asked by our users and answered by our team

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Security

How do I configure SSL on my VPS server?

I recently purchased a VPS and I need to set up SSL certificates for my domain. Could you provide step-by-step instructions on how to configure Let's Encrypt SS...

OFFICIAL ANSWER

Great question! Setting up SSL on your VPS is straightforward with Let's Encrypt. Here's a quick guide:Step 1: Install Certbot: sudo apt install certbot python3-certbot-nginxStep 2...

Super Admin 2 months ago

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